IMMICASEGet in Touch
Whether you have a question about features, pricing, or anything else, our team is ready to answer all your questions.
Send Us a Message
Fill out the form below and we will get back to you within one business day.
What to Expect When You Reach Out
When you submit a message through our contact form, a member of our team will review your inquiry and respond within one business day. For demo requests, we will follow up with a calendar link so you can choose a time that works for your schedule. If your question is about a specific feature or technical issue, we may ask follow-up questions to make sure we give you the most accurate answer.
Our team is based in Vancouver, BC and available Monday through Friday from 9:00 AM to 6:00 PM Eastern Time. Messages sent outside of business hours are queued and addressed first thing the following business day.
How We Can Help
Sales & Pricing
Questions about plans, pricing, or which tier is right for your firm. We can walk you through the options.
Product Demos
See Immicase in action with a personalized walkthrough tailored to your firm’s workflow and case types.
Technical Support
Help with setup, configuration, data import, integrations, or any technical questions about the platform.
Partnerships & Media
Interested in partnering with Immicase or writing about us? We’d love to hear from you.
Frequently Asked Questions
How quickly will I hear back?
We respond to all inquiries within one business day. Most messages receive a reply within a few hours during business hours (Monday–Friday, 9 AM–6 PM ET).
Can I book a live demo instead of filling out the form?
Absolutely. Visit our Book a Demo page to schedule a personalized walkthrough at a time that works for you. We’ll tailor the demo to your firm’s size, case types, and workflow.
I’m an existing customer with a technical issue. Where should I go?
You can use this contact form or email us directly at info@immicase.ca. Include as much detail as possible and we’ll prioritize your request.
Do you offer onboarding or training?
Yes. Every Immicase plan includes onboarding support to help your team get set up. We’ll walk you through configuration, data import, and day-to-day workflows.
Prefer a live walkthrough?
Book a personalized demo and see how Immicase can transform your immigration practice.