Data Residency

Your Data Stays in Canada

Immicase stores your production data and backups in Canadian data centers, helping you meet your PIPEDA obligations and keep client information under Canadian jurisdiction.

Why Data Residency Matters for Immigration Data

Immigration case files contain some of the most sensitive personal information imaginable -- identity documents, biometrics, medical records, financial disclosures, and family histories. Where that data physically resides determines which laws protect it.

PIPEDA Requires Adequate Protection

Under PIPEDA, organizations transferring personal information to a foreign jurisdiction must ensure comparable privacy protection. By keeping data in Canada, you eliminate the risk of it falling under foreign surveillance laws or weaker privacy regimes. There is no need to perform cross-border adequacy assessments when your data never crosses the border.

Client Trust and Confidentiality

Immigration clients share their most sensitive information -- passports, financial records, medical histories, and family details. When you can tell clients their data is stored in Canada under Canadian law, it builds a level of trust that no amount of encryption alone can match.

Regulatory Compliance for RCICs

The College of Immigration and Citizenship Consultants (CICC) expects practitioners to maintain the confidentiality and security of client records. Hosting data in Canada simplifies your compliance posture by ensuring a single, well-understood legal framework governs your data handling.

Protection from Foreign Government Access

Data stored outside Canada may be subject to foreign government access requests under laws like the US CLOUD Act or the US Patriot Act. These laws can compel cloud providers to hand over data regardless of where it is physically located. Canadian data residency removes this risk entirely.

PIPEDA

What PIPEDA Says About Data Location

PIPEDA does not explicitly prohibit cross-border data transfers, but it places the burden on organizations to ensure that personal information transferred to another jurisdiction receives a comparable level of protection. In practice, this means performing due diligence on foreign providers, assessing the legal environment of the receiving country, and being transparent with individuals about where their data goes.

For immigration firms, this creates unnecessary complexity and risk. By choosing a platform that keeps all data in Canada, you simplify your PIPEDA obligations and avoid the need for cross-border privacy impact assessments altogether.

Immicase eliminates this concern entirely. When clients ask where their data is stored, you can answer with complete confidence: Canada.

Canadian Hosting Infrastructure

How Immicase keeps your core data within Canadian borders.

Canadian Data Centers

Immicase production data and backups are stored in data centers located in Canada. We prioritize infrastructure providers that meet SOC 2 Type II and ISO 27001 certification standards to ensure your data is protected by industry-leading safeguards.

Transparent Infrastructure

Upon request, we can provide documentation of our hosting infrastructure, data center locations, and sub-processor agreements to support your own compliance reviews or client assurances.

Guarantee

Our Canadian Data Residency Guarantee

We contractually guarantee that your data will remain in Canada for the duration of your subscription and beyond. This commitment is reflected in our Terms of Service, our Data Processing Agreement, and every sub-processor agreement we sign. If you need a signed letter confirming Canadian data residency for your compliance records, we are happy to provide one.

Keep your client data where it belongs

Join immigration firms that trust Immicase to keep their data safe and in Canada.